Shipping and Returns - Hugs & Co.

Shipping and Returns

Our Shipping Rates


All our UK orders  come with Free First Class signed for shipping available for all orders. This usually takes 1-2 days to reach customers.

Next day delivery by 1:00pm:

If you need orders faster we also offer a guaranteed next working day delivery which starts at £8 extra.

Orders are dispatched Monday - Friday at 4:30 pm, orders placed on the weekend will be shipped Monday.


Airmail - £15
TNT Express - £45
Orders over £250 - Free


Christmas extended returns and exchanges: All orders placed from now until Christmas are honoured 30 days from Christmas day till the 25th January 2017.

Hugs & Co shoes can be returned any time within 30 days of purchase (see above for Christmas Returns) and providing the shoes are in an unused condition you can receive a full refund for the price of your shoes, we cannot refund shipping costs. We're happy to send you a different size until you find the perfect fit. Returns can be sent to the following address:

Hugs & Co.
13 St George's Road
Surrey TW9 2LE