Shipping and Returns

Christmas orders are honoured for returns or exchange until January 17th 2020.

Christmas Delivery
Our free UK shipping option is guaranteed for Christmas delivery for all orders placed by 23rd December.

For International orders we recommend ordering by 13th December.

Our Shipping Rates


All our UK orders  come with Free First Class signed for shipping available for all orders. This usually takes 1-2 days to reach customers.

Next day delivery by 1:00pm:

If you need orders faster we also offer a guaranteed next working day delivery which starts at £16 extra.

Orders are dispatched Monday - Friday at 4:30 pm, orders placed on the weekend will be shipped Monday.


Airmail - £15
TNT Express - £45
Orders over £250 -Free



Hugs & Co shoes can be returned any time within 30 days of purchase and providing the shoes are in an unused condition you can receive a full refund for the price of your shoes, we cannot refund shipping costs. We're happy to send you a different size until you find the perfect fit. Returns can be sent to the following address:

Hugs & Co.
13 St George's Road
Surrey TW9 2LE